Tricia W.

I initially really liked this site. I ordered a couple things and was generally satisfied with the delivery time and the product I received. My sister did order a dress that took a few months to finally arrive but we understood that this could happen from time to time being that they have to get enough orders before the deal closes. Once I ordered a product that was completely disappointing and I had to throw out without using. But my biggest beef with this site and why I am compelled to write this review is the issue with using my credit card. There is some type of glitch which is true for both myself and my sister in which when we try to use our credit card that worked fine before and works fine on other sites, we get a message that says our card is maxed out or there is a problem with our card. The first time it happened to her, she was of course distressed that her card had been compromised some how. But this not being the case, thankfully she called teambuy and was treated to some horrible, insensitive customer service. When I noticed the same messages coming up when I used my card, I emailed them and when none of their suggestions worked, ie using mozilla instead of internet explorer, I gave up. These people don't seem go give a $#*! that there is a problem with their website and basically puts the blame on you the person trying to support their business. It's unfortunate because you can find some great deals, but I just can't get over the condescending attitude of their customer service staff. I'm done with teambuy.