I ordered two coats from pinkqueen.com on October 20,2020 and its now Nov. 13,2020 and i still have NOT gotten a tracking number. Ive asked for a tracking number 4 times and i keep getting the same response "they have alot of orders for the same thing and it will be a while." But here is the problem, the website isnt even showing that i ordered it. Then i decided to do my research on this site and found that 95% of people had a problem with this site. Dont do what i did and research after the fact cause now i cant even get my full refund. Why you ask? Because they have a rule that if you dont cancel within 24hours they will not refund you your entire payment. Dont buy from this site or its sister sites. I dont know what the sister sites are. I only know that pinkqueen has sister sites because of the other complaints. But now i am more determine to do my research before ordering anything online.
Hi Trina,
We are so sorry that you had a bad shopping experience on Pink Queen. Kindly note that these coats you order are very popular and in high demand, so we need more time to process them. We are sorry for any delay on this matter.
Thank you again for your feedback, we will continually strive to improve the service we offer and provide our customers with a better shopping experience.