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They say that they'll get back to you within 20 to 30 minutes but it takes at least an hour. This is important if you're raising money and need help quick.
Trisha V.'s review of GoFundMe earned 2 Very Helpful votes
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We appreciate you sharing your feedback here, Trisha, and agree a quick response is so important! As we work 24/7 to serve thousands of customers a day, our goal is to reply within 30 minutes each time, as noted on our contact form. During times of increased volume, it may take us a bit longer to respond, but you have our word that we will always do our absolute best to reply as quickly as possible! Thanks so much for your understanding, and patience in hearing back from us the last time around - we'll be there for you if you need anything else from here.