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Troy K.

Contributor Level

Total Points
80

1 Review by Troy

  • Reebok

4/24/18

I thought I was the the only person here having these kinds of problems with Reebok! In March, I ordered a pair of Reebok Nano 7 CrossFit shoes Size 13. They send me a tracking number and after numerous delays, I finally receive my package. When I open the package, I find WOMENS ADIDAS TENNIS SHOES SIZE 8! I contact Reebok customer service through their online inquiry link and since then, I keep getting the runaround on the return/refund process. Everything from the return label processor is down right now to no response at all to my emails (when they instruct me to send them pictures of the wrong shoes/shipping labels). Twice theyve had me send them pictures of the wrong product and twice no response! At first I wanted them to simply send me the correct shoes but now I just want my money back! Now I know what a horrible company Reebok is and I WILL NEVER PURCHASE ANOTHER REEBOK PRODUCT SO LONG AS I LIVE! I know that hate is a strong word but as a result of this experience, I-HATE-REEBOK!

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