Computer laptop under warranty, the charger breaks, therefore, no way to charge the computer. Called tech support and was told that it would take 2 weeks to receive a new charger and they demanded a credit card number to temporarily charge for $71.00 until the damaged one was returned. So, not only do they take $71 dollars for a number of weeks, but they also refused to overnight or speed up the delivery of the charger, leaving us without the use of the computer for 2 weeks. Do not ever do business with these people! They are rude on the phone and offer no alternative.
Also, their product stinks.