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Stole $193 dollars from me by talking me out of refund and issuing a credit that expired. Ordered 2 pair, one worked, and other didn't. Sent bad pair back for refund and they called and persuaded me to get store credit. Well that was a mistake! Loss the money cuz credit expired after 90 days... RIP off! And the pair of glasses I did keep ended up stretching and fitting lopsided with 2 months... very low quality frames.
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I love the service but the coupons you offer aren't really straight forward. ( multi150)
The return policy is great. Just could not figure out how to ipdate the prescription.
Dear Trudi,
We are sorry to hear that you experienced a problem with your store credit. It appears that our customer service manager reached out to you and now the issue has been resolved amicably.
Enjoy your new glasses.
Yours truly,
GlassesUSA