If I could give zero stars, I would, liars, theives, bullies, that may or may not be directly connected with them since they use 3rd party. I'm not saying that this is a bad company altogether, but my family's experience was very unprofessional. We wound up having to put things in storage at the last minute. We were not going to be bamboozled by those people. When things go wrong one party wants to blame the other. Whatever! To sum it all up. I say this. RUN RUN AS FAST AS YOU CAN LIKE THE GINGERBREAD MAN!