tutu d.

I bought some liquor at Total Wine & More, going through TopCashBack, in early March. 6 months later, after multiple back and forths, see this absolute disgrace of an answer TCB gave to get out of paying me:
Sep 03 2023
Hi there,

Unfortunately in this case the retailer has awarded the commission (cashback) for your sale to another affiliate. These other affiliates can include rival cashback portals, comparison sites or even a simple click on a Google ad. This has resulted in the tracking cookie not linking back to TopCashback.

We are not denying that you clicked-through to make the purchase from your TopCashback account, but certain aspects can have a negative effect on your transaction tracking and TopCashback not being recognized as the 'last referrer' of the sale. Reasons for a retailer making this decision can include:

-If your computer cookies were not cleared before making a transaction
-Another website, cashback portal, pop-up advertisement, search engine or comparison site may have linked to your transaction
-Coupon codes which are not advertised by TopCashback.
-Using ad-blockers on your browser

These are only suggestions, however, as the retailer does not advise us which of these is applicable in your particular case.

As this is the retailer's final decision, I'm afraid this isn't something we can dispute further.

For any future purchases we'd recommend to clear cookies prior to logging-in to your account and avoid the use of coupons unless you see the code posted on our site.

We hope any further transactions are more successful for you.

Best wishes,
TopCashback Support

Even scumbag personal injury lawyers don't give these kind of tortuous excuses to absolve their obligations!