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I have tried contacting hockey monkey over the last 2 weeks over a BRAND NEW broken goalie helmet for my son. I have since had to purchase a new helmet AGAIN for him from another company. Absolutely nobody has tried to contact me back.
Online - no service, phoning - no service, instagram business page - no service, email no service. Guess I should have read the reviews before ordering.
Tip for consumers:
If you have a problem with a product, don't expect to reach customer service
Products used:
Hockey helmet
T V.'s review of HockeyMonkey earned 2 Very Helpful votes
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Ordered a red CCM stick arrived on time ish I opened the box and got a black and grey Bauer vapor...
Don't buy from HM. They are scammers with the shipping. Promise two day and charge an extra $40...
