Tyler L.

I recently ordered a dart frog kit including the tropical plants, terrarium, substrate etc. I specifically paid extra for the order to ship UPS - 2 business day shipping. After getting the plants and substrate on the second day I realized my Terrarium these were ordered with that would house these plants was not there. After checking with Joshs Frogs I realized the Terrarium was shipping Fedex, was shipped seperately and has still not arrived after 4 business days. We are now at the end of the day on a Friday when this was ordered last weekend and I have $300 of plants sitting in a box with no terrarium to plant them in for who knows how long. Not only did I pay extra for specific shipping that was not followed or even on the advertised carrier but now I am potentially out of $300 from dead plants. They used blatant bait and switch tactics on the shipping also and by also stating this was a kit shipping as a single order. I would not have purchased this order knowing all of this now.