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Tyler L.

Contributor Level

Total Points
85

1 Review by Tyler

  • Fanatics

2/28/18

I ordered my nick foles superbowl jersey right after the eagles won. That was 2/4/18, now its 2/28/18. I still haven't got any "ordered shipped" email. Only a confirmation right after i purchased the jersey. It says " it will be delivered no later than 2/28, well thats a lie and im never buying from them again.

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Nigel P. – Fanatics Rep

Hello Tyler, thank you for your feedback! I am very sorry that the item hasn't shipped out. Our number one concern is customer satisfaction. I hope that you would please understand that the item is on backorder. Usually, the manufacturer with set forth a pre-order of how many that of the product they can produce. Because of the high demand for the item, they had to produce more than they were expecting. Our warehouse has to wait for the manufacturer to deliver the extra batch of product to ship to our customer. I have emailed you a discount code to use towards your next purchase. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian

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