Unhappy C.

My personal experience has not been a good one. I found this website through my internet provider, on their home page under shopping. So I trusted it. Made a purchase (ugg boots) and a few days later I received an email with the status of my order, which was "shipped". I tried contacting them for my tracking information, but no response. Finally, I received an email giving me a specific date that it would ship. That date passed and nothing. I tried calling the phone number but it was not a valid phone number. Sent other emails and got auto responses that everything was sold out and that orders placed before a certain date, would ship. That date has passed and nothing. This is the holiday season and I depended on receiving what I ordered. My account was charged within a day of placing the order. I have emailed to let them know that I wish to cancel and would like a refund but I doubt if I'll ever see the product or the money. I have, however, taken steps to try to recover my funds. I would highly recommend avoiding this website.