Sitejabber User

Never Received Product / Never Responded To My Emails / No Other Way of Contact Provided - Over a month after ordering the product, and having emailed them once regarding not yet receiving my order and not receiving a response, I received an email from a rather random email address (seemingly not affiliated with the website) regarding my order. They stated that the company had had trouble with United States Customs and it was going to be another 4-8 weeks before I received my order. They thanked me for my patience...

I responded to this email address immediately, and never received a response, and again, as well as the one provided on the website again 8 weeks later, when I still had not received my order. I never received a response.

I just filed a dispute with my bank today, April 21st 09, and I was charged for the order on February 3rd 09.