Ordered a trampoline enclosure system for 144.00 and an anchor kit. I got one tracking number so I thought it would all be in one box. Wrong. The only part of the order I received was the 24.00 anchor kit. The customer service is terrible you call and no one answers, you email and their inbox is full. Beware do not buy from them. Thank goodness I had the sense to pay with paypal. Here's hoping paypal gets me my money back.