Valerie B.

CAUTION! SCAM! DO NOT GO TO YBY. Ashton Jones, Brandon Smith and Andy and Harry are the worst associates you can interact with. They have been promising me a refund since JUNE!

I reached out to them in March 2020 to do packing boxes for my company. I was asked to pay upfront immediately so I paid 1/2 upfront. Since then they have delivered the wrong boxes. They promise "eco-friendly" and "biodegradable"' but you get the product and it's cheaply made with multiple printing errors, including smeared ink, scratched/damaged boxes. The outside covering for the boxes was peeling off and looked bad. NEVER SENT US SAMPLES like they promised.

When you call to even talk to someone about what is going on they send through so many different associates. It's very frustrating and unprofessional. I have 100's of chain emails talking about design and printing prices to one associate and they just drop you like you're nothing. Paid over $2,200 and have not received anything I can use.

I have now been trying to receive a refund that Ashton Jones, Brandon Smith, Harry and Andy have all promised me for 8 months now. They never call you back and make promises they never intend on keeping. DO NOT GIVE THIS COMPANY YOUR MONEY!

Their business says they're in Delaware but they refuse to tell you who's in charge and how to speak to management. I recommend everyone to report them to the Delaware Fraud and Consumer Protection.

I attached the emails from the "managers" Brandon and Ashton Jones that claim they would send me a refund and now they just avoid my calls because they're either "in a meeting", "already left the office" or "on sick leave". They have so many excuses it will keep you occupied for months. Even if you leave a message everyday it will never be returned! Save your time money and business and DO NOT USE YBY!