VALERIE H.

I started a visiting nurse service in August 2020 hiring and paying Logo Infinix to create a logo and website. I would prefer to keep pricing to myself. I was required to pay in advance and they charged my credit card immediately for anything I ordered. I added flyers to be made and a trademark. The logo is great as were the flyers but the website has turned out to be the death of my business currently. I will be reporting to BBB and requesting a refund for the website although I feel they have cost me my business and severe loss of income. After much repetition of trying to get them to correct problems I finally insisted they release the site so I could get someone else to work on it. They will say that the problems are my fault because I wanted it released but I had no choice. I know it was not finished but I could not get them to finish it. Someone else worked on it and had very negative feedback for Logo Infinix. They did not proof anything. Had links going nowhere. I would send lists of things to fix and perhaps one item would be done. I was made promises time after time but no action was seen. I still do not have access to the business email included in the website and have asked for it repeatedly. They refused to refund me although the company offers refunds for dissatisfaction. Stationery came with my package also and it finally came in December without the envelopes and incorrect business cards. I am done.