OUTRAGEOUS... was charged $500 by HA because I prefer to handle my own monies and business after 20 successful years doing so. Without pay on line. Inquiries dropped 90% this year because my ad for 1 br was put at the bottom of hundreds of others and mixed in w/ 5 other towns. If by some miracle, a renter clicked on, there was a notice saying that this owner does not use our pay plan so basically infers that renter is unprotected... also shows 3 other choices ON MY PAGE but no mention is made that no fees are charged when not using pay plan... just charge owners more, hide their listings, suggest they may be suspect and lie about better service and more advtg. Criminal.