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Bought shoes. Seller said it will take 5 days to ship. 12 days later still nothing. Seller said its because of the new year. ITS THE END OF FEBRUARY! CUSTOMER SERVICE IS CRAP! They told me if I filed a dispute I will get my money back within 5 days, so I did just that and that was pointless! Seller just denied my refund! The site instantly cancels my dispute saying the seller has provided a tracking number but yet no one (not the seller nor customer service) want to give me the tracking number. Customer service is only "live chat" since the phone number doesn't even work!
BEWARE! THIS SITE IS A SCAM!
Valerie T.'s review of DHgate earned 5 Very Helpful votes
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Hi Valerie!
Please do provide us your order number (PO#) for your transaction so that we can have it check here on our end and be able to offer you the most efficient resolution.
Regards,
Riane
Dhgate Customer Service