I Ordered my trainer about a month ago. A week past i let it slide as there was a snow storm and thought maybe that can be the delay then another week, i kept checking emails for a tracking number j continously wrote them and it was like they were swindling and saying " yes once we get the order, we ship it the same day " i want my $#*!ing money back! I have a child and i dont have time to waist money, i needed it to be able to work this baby fat off but its a game! Dont order. The reviews below im sure there own ppl wrote them to get them started on a good level. Dont fall for it!