I placed my order on 12/09 online, and it was processed on 12/10. I called on Friday 12/20 and was told my order was to be delivered to the store on 12/23 for pick up. I call the store today, 12/23, they tell me nothing is in, and orders placed after cyber Monday will arrive AFTER 12/27. I have a huge issue with this, because if the site promises delivery within 3-7 business days, STICK TO IT OR NOTIFY SOMEONE! That simple. If they notified me, it would give me the option to wait or not. Now, I am stuck on hold, waiting for someone to cancel my order that has been in transit for 8 days, and my daughter has no new clothes for Christmas. If I knew this before, I would have never placed the order, OR if I knew sooner, it would have allowed me the option to either wait, or cancel and go somewhere else. To say I am upset with their lack of communication to the customer with ( CORRECT) information, is an understatement. I will NEVER ever in my life time, order from them online.