venus d.

Batesville Arkansas

venus's Profile

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Square Inc

Payment Processing

“Not customer friendly”

2/7/24

I am a current customer of square and they make it very very difficult to receive your deposits I signed up for square to make my business grow not have to wait 2 weeks for one payment you have to answer tons and tons of questions about each one of your customers then they tell you on the phone that you only have to do it one time I've had to do it four times for One customer and I have been waiting for almost 2 weeks for a payment I can't ship my customers items I have bills to pay and can't pay them and now they're telling me I have to wait another 3 days the only reason why they make people wait so long I feel is so they can collect the interest to make more money for them why they cost all their customers money for everything else that they need they are a horrible company and their app is very hard to understand you can't get to payouts even though you have to have two apps for everything that you use and then when you have to have confirmation codes they send you the confirmation codes 20 minutes later I do not recommend them to any new business owner or older owner who would like to have processing

Tip for consumers:
Square makes it very difficult for new customers they delay all of your payments with all of their review questions when they tell you that they're not going to answer ask any more questions about an existing customer they continue to do so I have had to answer tons and tons and tons of questions with documents of one of my customers four times now and they've had been holding my money for over a week and it's every time every payment thus far I guess they like collecting all that interest from

Products used:
Processing and invoices