Veronika V.

If there could be less than one star, it would definitely be it... What a
Horrible customer "service" they provide, where nobody ever takes
Responsibility over anything and actual people replying on the phone are
Super rude (luckily not all of them, but that would be already too much
To comprehend). Nobody seems to respond to emails or really read them
And try to offer a valid solution to the problems they did cause, and
When you tell them you expected something better than silence, they say
All was your fault. Nobody ever knows where your order is at and you can even wait for it to arrive 2 months late! And when you ask them about this, they will give you lots of excuses, but excuses are never enough! What a waste of money and time, would never
Recommend this to anyone I know and just seriously, beware, if you don´t
Want to cause yourself gray hair and wait for constant reprints for
Months, when their trimming system is what it is - everything gets cut
Off based on the mood of the worker and each product looks different -
This is not a quality printing and on top of that they will be late with
Delivery, so as a result you will end up frustrated, with no product
Arriving in time and will lose money and time, spending hours on the
Phone trying to get some assistance nobody is willing to provide,
Because they don´t understand how and few of their staff don´t even know
How to talk to people in general, which makes me wonder whether they
Care about their customers and overall reputation at all, or they just
Take in loads of new orders, then deliver crap and you can spend lots of
Time trying to get a refund for the crappy job they did, oh, and on top
Of that you then will get blamed for wanting something you actually
Paid for! In time and in a good condition - nope, this is not what they
Want. And if you go, searching for somebody more reliable, frankly they
Don´t even care - one little client satisfaction or disappointment
Doesn´t mean anything to them. If you want to save time, go elsewhere,
Because this is only a start of your "happy" cooperation. Never again!