V H.

I mailed back a dress I bought due to it being too big, wanting to exchange it for a smaller size. I didn't hear back for two weeks until I e-mailed them asking about the status of my return. Then, they deigned to inform me that my dress was out of stock. To be honest, it felt like they wanted to pocket my money and not say anything. But since I had bought an item on sale, I could only get store credit for my refund. So I put the store credit towards the Tatiana dress instead. I received it - the seams were crooked and the material felt like garbage. Not wanting to go through the hassle, and already feeling sketchy vibes from the company, I decided to suck it up. At least the dress looked flattering. I wore it TWICE. The second time, the zipper split open. This dress wasn't even too tight on me, it was just made with the cheapest materials possible. For 225$, I got to attend a wedding shower with half my body exposed because they couldn't bother to use a decent zipper. I ended up having to cut myself out of the dress with scissors because the slider was stuck at the top, despite none of the zipper being zipped anymore. Thanks House of CB!