I ordered a harness with built in retractable leash on 10/4/23. Got email saying it was received then a second email saying it was sent on 10/5/23. No further correspondence. When I checked on SHOP on 10/27/23 it says delivered on 10/19/23. I never received it. Sent merchant an email requesting info but no response. Disputed with my credit card
And Chase immediately issued a credit to me. I should have read these reviews before purchasing!