I ordered 2 Lola fine eyeliners in early Nov 2010 and paid for them via PayPal. Today is Jan 20,2011 and I still don't have them. I have sent numerous e-mails asking about the order only to get back a few "should ship next week" e-mails. I'd ordered from them before w/no problems... not sure what went wrong but I will NEVER order from them again and hopefully you won't either! I guess they needed my $28 pretty bad... sad, just sad.