I wouldn't recommend my-picture. They never sent hanging plates with my prints and I needed them for an exhibition. I had to find alternative hanging solutions at the last minute and they absolutely refused to refund me the money for the missing hanging plates and despite me explaining that it was too late for replacement hanging plates as I'd already hung the exhibition, they absolutely insisted on sending me replacement plates which were now useless and not needed. Terrible customer service. I'll never use them again.
Dear Vicki,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@my-picture.co.uk. Our experts will immediately take care of your request. We're looking forward for your reply, your My-Picture-Team