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Victoria D.

Contributor Level

Total Points
90

1 Review by Victoria

  • Rogue Fitness

1/22/21

I purchased a squat rack paid $930.00 It took 1 month in a half before I called since my package never got delivered. Apparently they got my address wrong and the package had got lost. Once I told them I no longer wanted it and my money back. What do you know a few days after asking for a refund my package was finally delivered I than had to pay an extra $250.00 to send it back even though I told multiple different phone reps I no longer wanted it in the first place while it was "lost" they completely screwed me over, my package was all beat up, it came 2 months later and I still haven't got a refund. I suggest nobody buy anything from this company. The customer service is awful, its been a nightmare getting a refund, This company is very fraudulent & If i could give it no stars i would.

Tip for consumers:
If I knew how bad the customer service was and how awful of a nightmare it is to return anything even while the package is lost no fault of my own. I would have never ordered anything from here.

Products used:
None

Victoria Has Earned 10 Votes

Victoria D.'s review of Rogue Fitness earned 10 Very Helpful votes

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