Vijay M.

My recent experience with Mac.bid has been nothing short of disappointing. After purchasing several items from their auction, I was shocked to find that the products were damaged and unusable upon receipt.

What's even more frustrating is the lack of accountability and customer service demonstrated by Mac.bid in response to my concerns. Their "Open Box" policy, which supposedly allows for the sale of items with missing pieces or damage, is nothing but an excuse for selling substandard products.

Their suggestion that customers should inspect items prior to bidding is impractical and unrealistic, especially for those like myself who traveled a significant distance to collect their purchases.

Moreover, their Buyer's Assurance offer comes with a strict 5-business-day return policy, which fails to acknowledge the inconvenience and frustration caused to customers in such situations.

Overall, I am deeply dissatisfied with my experience with Mac.bid and strongly advise against engaging with their services. The risk of receiving damaged or unusable products far outweighs any potential savings.