If you're reading this review you're way ahead of me. I only researched the mower. Didn't think about the company. STUPID ME! These folks are the worst. 1000 ways to get out of fixing any problems with the mower, the delivery etc. Whatever you think you may save, IT'S NOT GOING TO BE WORTH IT! Check the reviews from sites other than theirs. I just want to know how they got a 1.7 star rating. Seems way to high.