Vincent H.

The company and the app it manages, Swagbucks, are a scam. At first, the system works well. However, the website is terrible to navigate. Many surveys waste your time filling out details, only to be informed halfway through that you don't qualify for this survey. Thus they get tons of information out of you and pay nothing.

Gaming wise, the company advertises offers that you must complete in exchange for rewards. Rewards will work fine for the first 2-3 tasks but sometimes, the company will not track your progress properly and they will not honor their pledge.

I reached out several times, but no one was helpful and they give you the runaround. Specifically, if their system did not track your activity and you report it, they will claim that you must use the ledger to file a complaint, but the ledger is tied to them having tracked the activity.

In essence, the company engages in outright fraud. It is highly recommended that people who have been deceived and misled report them to Consumer Affairs and the Federal Trade Commission.