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Vincenza P.

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1 Review by Vincenza

LightInTheBox

  • LightInTheBox

“The communication with the customer service was useless...”
2/8/14

The communication with the customer service was useless as my payment couldnt be confirmed for 20 days. The shipping was fine, but it took 20 days to confirm the payment done via wire transfer. I couldnt track it online regardless of the tracking numbers provided by Lightinthebox.

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Helpful  (3)
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LightInTheBox L. – LightInTheBox Rep

Hi Vincenza, we apologize for the inconvenience. Usually we confirm payment right away but when there is a problem in the money transaction, we take longer. Please note that this situation doesn't only depends on us. It depends on your bank too. We will try our best to improve this situation!

Thanks,
LightInTheBox

Vincenza Has Earned 3 Votes

Vincenza P.'s review of LightInTheBox earned 3 Very Helpful votes

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