Thumbnail of user vitaliyp13

Vitaliy P.

North Royalton OH

Contributor Level

Total Points
163

2 Reviews by Vitaliy

  • Thumbtack

7/15/22
Verified purchase

The main issue with Thumbtack is that it makes you sign up for a "generous" spending plan each week. Once your credits are up because people even accidentally clicked on your profile (and yes, be ready to spend $25-40 on a lead) your profile disappears from the site. The lead that contacted me cost me $23 and then it turned out the budget for the job was about 1/4th of what I charge. When Ireached out to Thumbtack after numerous calls on multiple days I received a message: "thumbtack is training employees and there's no one to answer the call, goodbye". I was trying to get my "one time courtesy refund" This place is pathetic and I gotta say I am in better place with bark.com now. At Bark I would purchase credits and use them only when I wish.

Tip for consumers:
Don’t.

Products used:
Nothing, it’s pure garbage.

Service
Value
Returns
Quality
Thumbnail of user thumbtackt
Thumbtack-Support -. – Thumbtack Rep

Thank you for taking the time to share your honest feedback, we're sorry to see you go. Lead pricing varies depending on size of the job, location, type, etc. If you receive leads that didn't intend to communicate with you, please submit refund requests here: https://help.thumbtack.com/article/how-to-request-a-refund. You're always welcome to email support@thumbtack.com with questions about pricing, refunds, leads, or the platform in general. If there's anything we can do to turn around your experience, please let us know.

  • Manta

6/14/22
Verified purchase

Manta produces back links and other items on the web to increase your site's authority. I ran out of funds to continue the membership so I can only tell that they did create links that showed up on SEO tools.

Tip for consumers:
Manta was recommended to me by another SEO provider.

Service
Value
Quality

Vitaliy Has Earned 3 Votes

Vitaliy P.'s review of Thumbtack earned 3 Very Helpful votes

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