VIVEK S.

I am using S-Care capsules since last 2 months, the medicine is very good. But every time I ordered the medicine the Atiya Herbs team showed a pathetic response after taking order. They don't have any tracking of the orders they dispatched, even they will not be able to tell you whether your order has been dispatched or not even after 10 days. In my first experience I didn't get medicine in 10 days it's hardly two day job in NCR (Delhi to Ghaziabad), I make several follow ups, than I got 3 consignment for the same order after one week.
Second time I ordered and called up for courier details after 5 days, they told that medicine has been dispatched and it will reach within a day or two. After 5 more days I called up as I didn't receive the medicine, they were repeating the same sentence " it will reach, please wait". I called up several times in a single day & repeatedly asked for courier detail. Than they told they can't deliver the medicine on that address. I told them why they didn't tell this earlier, they were not able to answer. I again requested them to send the medicines on a different address on urgent basis, this time again the same story happened and I am still waiting for the medicines. Each time I am calling them, a new person is picking the phone and saying he/she will check and call me back. They don't have any tracking mechanism to check whether for any customer courier has been sent or not.

So if you are using the medicines from Atiya Herbs, follow up them regularly if the medicine you ordered has been dispatched or not, else God knows when you'll get it.