I was using the regus for couple years. The center itself have no problem and sales are nice before you join. But once you are in the system - you can't do anything. Sometimes they don't see my payments and kick me out of the system. I can't do anything then when I cancel they keep charge my account and put me in dept and collecting company contact me. Well. Won't be a good idea until they change their management. Oh yes. And answer could take 2-3 weeks!
Hi Vladyslav,
I understand and appreciate that you’re disappointed, and would really like to help.
Please know that we would not pass your account to a collections team unless reasonable efforts were made to contact and support you with any payment concerns; this is always a last resort.
We greatly value your business and want to maintain a positive working relationship so I’d like to investigate further for you but you’ve posted anonymously. Please contact me directly, at lorraine.brule@regus.com so I can quickly assist.
Thank you,
Lorraine Brule
Global Customer Service at Regus