They are fraud their customer service is fraud I pay 300$ to purchase this device and yet the channels are slow and stuck every other minutes if I call they put u on hold for 2 hours and will continue lying that change your cables why would u buy I new cable if the device I purchase only had few weeks. They are scam and now not returning my money. Plzz be careful! Don't put your hard earn money on this device! Here is the attachment of I call them so many times and they cut my call.