I live in Brazil and I travelled to Portugal.
I bought a merchandise from Jenson USA to be delivered in Lisbon.
UPS would be able to deliver the order only the day after I left to Brazil. The order was sent back to Jenson USA.
It was not my fault, I was in Lisbon on the date they guaranteed the order would be delivered.
The refuse to refund me.
Sincerely,
Wagner de Oliveira