I ordered a Sony HDR-CX580v camcorder from this site on 3/29/12 and get a confirmation the same day saying that it would take 24-72 hours to process. I called on 4/3 after not having heard from then. The service person answered my called was very nice and told me that they do not open on Sat (or may be Sunday, not sure?), and promised to ship it that day. The camcorder arrived on 4/9 via FedEx. The price is great and the shipping is free.
W. Liu