Wally G.

I received an etsy gift card. I went on and made my first purchase. I was pleased with everything. The selection, the quality, the ease of ordering, and the delivery.
So I ordered another item. Not so impressed. Small selection. (engraved cuff links). The merchant couldn't get the order instructions from the site template so after 2 weeks sent me another template to use (after telling me they'd already shipped it - which obviously they hadn't). It was supposed to be a gift and there was insufficient time to get the item (as long as 21 days according to the merchant) so I cancelled and got a refund - thank god for THAT)
So I gave them another chance and ordered from another merchant. This time all went smoothly until I received an email saying the package was delivered. It wasn't.

I've asked etsy if I can get a cash refund or visa gift card refund. I'm disinclined to give them another chance.