I contacted telephone sales and the person who handled my order was very disirganized. I had to go to their website and look up the part number for him. When I would try to give him information he would talk over me and then make me repeat it. They also will not take credit card info over the phone but instead give you a reference number and have you go back to their website, enter the order number, address and credit card info. This was a very odd encounter, and I will probably not be buying anything from them again in the future.