WATUTHANTHIRIGE A.

I placed the order and my credit card was charged on May 25th. The glasses are were transferred to quality testing on June 3rd and as of today(June 22nd), it's still there. They state that it approximately takes 3-5 business days to complete quality testing. After 2 weeks I emailed them and they said there's a delay with the 3RD PARTY SHIPPING CARRIER. I emailed GLASSESUSA.COM a few days later and gave me a tracking number. USPS website states that they are still awaiting the package. I emailed back GLASSESUSA.COM and they replied the issue is with the 3RD PARTY SHIPPING CARRIER. I was suspicious and called USPS only to find out that the label was purchased online a long time ago but USPS never received any package. Two employees sent me identical emails for two different questions. They are lying to the customers sending email templates saying that the issue is with the 3RD PARTY SHIPPING CARRIER while they haven't even shipped the package. I learned from the USPS employee that companies like this buy shipping services in bulk which provide them shipping labels with tracking numbers. They are using those tracking numbers to deceive customers and blame the 3RD PARTY SHIPPING CARRIER. If there was a delay i would totatly understand but blatently lying to your customers is not acceptable.