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Wayne B.

London

Contributor Level

Total Points
80
0
1

1 Review by Wayne

FNCA

  • FNCA

“VERY POOR CUSTOMER SERVICE - DON'T USE!”
7/11/23

I bought a vinyl album from Fnac, but there was 1 record of the 2 was missing. I was visiting France so I could only send it back via mail. Fnac also removed my negative review from their website.

I contacted customer service but they refused a refund as it was after 15 days. As I was traveling the record was not opened so I had no way to know a record was missing.

Very poor standards for a large company. I WILL AVOID using it anyway as the quality of their records has been poor as well.

Tip for consumers:
Don't use this company

Products used:
Vinyl Record GZA - Liquid Swords

Service
Value
Returns
Quality
FNCA product 0
FNCA product 1
FNCA product 3
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