Terrible site. DO NOT USE. Yes, they take your credit card details and then they don't have the item in stock. Then they tell you they have refunded your money but that it can take up to 30 to 40 days for their bank to put the money into your bank (why when they got my money within minutes?). I think they hope that you will forget about it. I am still chasing a refund of $90 (which is my 14 year old daughter's money - and she worked hard for it!) for an order from 12 October 2011.