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Wesley G.

Contributor Level

Total Points
81

1 Review by Wesley

  • Allbirds

2/14/24

I have been reassured and lied to multiple times by a couple staff members on receiving a pair of shoes that were sent to me in the wrong size. I was told i would get the shoes I had originally ordered in the correct size. That never happened. After reaching back out twice, I was again reassured that my order would go thru and that I would receive a confirmation and tracking number. That also never happened and now, after having to initiate another line of communication with them, have been told I will have to submit for a refund. Worst customer support I have ever experienced.

Service
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Wesley G.'s review of Allbirds earned a Very Helpful vote

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