whitney v.

I helped my 74 year old grandfather who is a widower and looking for a companion get set up on his site. I took pics for him, filled out the profile and questions with him, got him a login, verified the account with him, and showed him how it worked. All pics were blurred out and you have to pay to see who liked your profile. I paid almost $80 for a 3 month subscription so he could use these features. Again, showed him how to use it and let him loose. Within 5 minutes of him using the app while next to me, his account was logged out and blocked. I contacted customer support- no phone number is available. The response I received via email was that there was a violation in the pages long terms and use agreement. Nowhere in there do I see where he would have violated this agreement within 5 minutes of use. I asked for a reason and the response was they cannot provide more information on what was violated, even in regards to your own account. I met my husband on a dating site and it took a lot to get my grandpa to put himself out here, so it's so disappointing that this was his first experience. This site and app preys on the vulnerable elderly population and is a scam.

SCAM! Purchased two concert tickets over a week ago and have not received them. I was told by the customer service rep that the tickets would be delivered the day before the show and that is "ample time". The customer service rep said no cancellations or refunds would be issued but I could sell my tickets on their site but that's a little hard to do when the tickets were never transferred to me. Makes you wonder how many "tickets" are for sale on there from people that don't actually have them in hand if this is the solution.

Update: A representative called and emailed quickly upon this posting and issued store credit, which I feel is an appropriate gesture to make things right in this circumstance.

I ordered two dresses. They fit ok but were very wrinkled so I washed them per the instructions on the tag. Both dresses shrunk so much and one is completely unwearable. One had tears after one wash. Very poor quality! They won't accept a return whereas other companies would for such a poor quality product. They won't post my reviews on their site, only good reviews apparently. This by no means helps customers select appropriate clothing that will satisfy them if only good reviews are allowed to be posted. This company is only interested in pedaling poor quality clothing as quickly as possible, making the return process impossible, and disguising their products as great by only allowing positive reviews, and with no regard for customer satisfaction.