Vodafone is the worst telecommunications company as they will steal your money from your account and then send a letter stating that you owe them the same money.
When you set up a direct debit on a device plan they fail to take the money then threaten to send you to a credit reference agency even though the money goes through my bank and shows on my statement. When you try to resolve the matter of reinstating a default debit, it fails again then you have to make a manual payment that goes through the bank shows on your statement and they state no payment has been made. If you want a joyful, stressless service AVOID VODAFONE AS THEY ARE THE WORST COMPANY I HAVE EVER DEALTH WITH...