Bought a guitar (Recording King Dirty 30s Parlor). Excellent service, beautifully packed and arrived in excellent condition. Needed some set up and new strings but that's normal. Bought some strings which arrived in a huge box that meant I had to make a trip to local post office to collect (see photo). Decided to find it amusing rather than annoying. Would definitely buy instruments again from Bax, but might look elsewhere for guitar/banjo strings that will go through letter box.