William G.

I have been working with Stuller for over 25 years and have found their sales people to be accurate most of the time and they have gone the extra mile for me when there was a problem. However, in the past year or so I have found their prices to be some of the highest in the business and the catalogs to be inaccurate. For instance: I ordered a setting from the latest catalog and, figuring that gold had dropped in Spot Price, and that my item was based upon the Gold Price at time of shipping, I quoted a price to my customer. Upon receiving my item I noticed that MY price was higher than even the catalog listed it at a higher Spot price!
Friends in the business who have bought into the 'Concierge Service' for $199/year have said, "Yes, Stuller IS high priced... but 'they're so convenient'!" BUT you have to order at least 20Xs/year to pay for it. I have been in the business for over 40 years and I prefer to work with local Stone Suppliers, etc. I've known for almost that long. But if I HAVE to order from Stuller I get hit hard with their "regular' shipping rates. So, I have felt recently, that I have been dealing with a "Corporation" more and more rather than a "family-owned business... so sad.

I have been listed on their site for several months and have seen the same woman, in different poses with different names, ages, and locations. So, I reported it. "Customer Service" came back with "We'll look into this at our discretion. You need to keep YOURSELF safe, NOT US! We will only check on scammers for PAID members!" Many list their locations as improbably: ie 'San Francisco Colorado' or 'Alabama New York'. Honestly, I'm not sure many on the site are actually REAL women.

As a man of 50+ in one month's time I DID 'meet' one or two genuine women. BUT the other 99% 1)never read my Profile although claiming they had 2) had some form of contact info OR pushed me to give mine 3)were all in their early 20s-30s 4)many wanted phone sex or for me to watch their sex cams. In one month I had over 400 "Interests" and 170 Emails! And once you've had a membership and let it lapse, you can't do much of anything but look at "who's interested in you". High monthly charges too! I contacted "Customer Service" regarding the supposed "violations - contact info; inappropriate conduct, etc... NOTHING!
It's too bad as it COULD be a legitimate site if the owners cared for their members.