CareerExcuse has been providing professional job references since July 2009. CareerExcuse also has phone numbers listed on the website, a LiveHelpNow button and Support Ticket system to help our members. No other fake reference site has that!
That being said, remember that CareerExcuse is also a very small company that can easily get overwhelmed when internet traffic soars, or a high volume of reference inquiries come in on one particular day. Hope that helps!