Will T.

The website states to order the shirts larger because they tend to run small. So I ordered a large shirt for my wife instead of the usual medium that she gets. The large shirt arrived and was way too large (more like an xl or "plus size" in womens sizes). They wouldn't exchange the shirt for a different size because they stated that the size chart is posted online (and I did consult it before ordering). I understand that that's the risk of ordering online, but it's still bad customer service to advise someone with incorrect information about their product.