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My hotel reservation was cancelled without contacting or notifying me just because I chose to book through their English site where my residential country isn't within their English-speaking region. My booking was treated as a fraud. On one side, I appreciate their vigilant efforts on protecting consumers (or themselves), on the other hand, it is a online business, come on guys.
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Hello Wilson,
Thank you for sharing your post booking feedback with us. Let me sincerely apologise for that your experience with Hoteling wasn't as good as you expected it to be. If there's anything I can help you with on this occasion, please don't hesitate to get in touch on OnlineAnswers@hoteling.com
Kind regards,
Ania
The Hoteling Team